Field Officer

Kampala, Central Region, Uganda Full-time

Job Title: Field Officer
Reports to: Associate Field Manager
Location: Kampala, Uganda
Start date: Aug 2019

About GiveDirectly:

GiveDirectly (GD) aims to reshape international giving - and millions of lives - by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid - as the index fund is a benchmark for the financial industry - and in the process accelerating the end of extreme poverty.

GD has raised over $200m since launching in 2011, delivered cash to more than 125,000 families, and launched offices in 7 countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement and GD’s leading role within it have been featured in the New York Times MagazineThis American LifeForeign Affairs, and The Economist.

We’re looking for exceptional talent to grow our field team. Our culture is blunt, analytical, non-hierarchical, and fast-paced. We recruit candidates from top organizations across all industries - our team has hailed from consultancies, investment banks, start-ups, non-profits, and government to name a few. We value ability and willingness to learn over years of experience. We offer a competitive salary and benefits and performance-based bonuses.

 

Role Overview: The Field Officer [FO] will be responsible for executing the recipient surveys and associated processes that facilitate GiveDirectly’s unique cash transfer model, from the enrollment of recipients to sending actual transfers. The role will reward high-quality judgment on operational questions and challenges, work ethic, communication skills, and a strong commitment to GiveDirectly’s mission and model.

 Core responsibilities:

  • Coordinating with team members, visit recipient households that require verification
  • Enrol recipients by completing census and registration surveys with accurate data.
  • Explain GiveDirectly’s program to eligible recipients.
  • Provide cell phones and registered SIM cards as necessary.
  • Identify and eliminate ineligible recipients
  • Explain safety and readiness information to recipients.
  • Ensure the caregiver is ready to operate the phone to access transfers
  • Report daily to the AFM on-field events especially those that require special action
  • Meet the daily and overall monthly targets set by the AFM.

Desired attributes

The Field Officer will play a critical day-to-day role in delivering GiveDirectly’s gold-standard cash transfer product to donors and recipients. For that reason, the suitable candidate for this position will:

  • Possess previous working experience in the field with preference to vulnerable communities (1-2 years minimum)
  • Have the ability to conduct and support recipient surveys and associated processes.
  • Computer and mobile device data entry knowledge and skills and good typing skills.
  • Excellent communication skills and the ability to represent the organization effectively to external parties.
  • Have the ability to exercise patience and good judgment in resolving recipient problems.
  • Particularly skilled with interpersonal skills with high empathy, honesty, and integrity.
  • Must be able to work in and within teams.
  • Possess high-quality problem solving, work ethic and a strong commitment to GiveDirectly’s mission and model.
  • Good time-management skills.

 Qualifications

  • Possess an A’Level certificate or Diploma or equivalent from a credible institution. A degree in a relevant field will be an added advantage

 GD Values
1. Recipients first.
We prioritize recipient preferences over those of donors or ourselves.
2. Team next.
We do what’s best for organizational - not individual - success.
3. Be proactively candid.
We say what we believe, and are honest in sharing information.
4. Create positive energy
We strive to be a source - not drain - of energy for our colleagues.
5. Think rigorously; act quickly.
We are intellectually rigorous with a drive towards action - not debate.
6. Accept reality. Propose solutions.
We do not dwell on problems. We work actively to create solutions.
7. Be productively ambitious.
We take the risks to pursue industry-changing success, not incremental progress.
8. Know yourself and grow.
We recognize and accept our imperfections with a focus on growth.