Data / Tech

New York, United States Full-time

About GiveDirectly:

GiveDirectly (GD) aims to reshape international giving -  and millions of lives - by allowing donors to provide capital grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of which is spent on evidence-free interventions. GiveDirectly wants to change that, establishing a benchmark as Vanguard did for the financial industry (i.e., index fund), and in the process accelerate the end of extreme poverty.

GiveDirectly has raised over $250M in revenue and reached nearly 150,000 households, while being recognized as one of the most innovative non-profit companies by Fast Company. The New York Times Magazine writes, “The beautiful thing about GiveDirectly’s approach is that it lets people devise their own path out of poverty.” The growing movement toward cash transfers and GD’s role in that movement have also been featured in This American Life, Foreign Affairs, The Economist, and  Business Insider.

We’re looking for exceptional talent to grow GiveDirectly and the broader cash movement. Our culture is direct, analytical, non-hierarchical, fast-paced, transparent, and hard working. We are open to candidates from any industry and typically recruit from top organizations - members of our team have come to us from private-sector companies (consultancies, law firms, investment banks, etc.), start-ups, and government. We value ability and willingness to learn over years of experience. We offer competitive salary and benefits and performance-based bonuses. 

Overview:

We believe technology will play a critical role in enabling the next generation of cash delivery operations: from recipient identification that doesn't need boots on the ground to a reformulation of best in class fraud detection. We are seeking a dynamic data associate responsible for designing and implementing data systems across various domains of GiveDirectly. You will own organizational challenges at the goal level, work with cross-pillar partners to find the right technical solution, and project manage the release. You are a systems thinker who is comfortable assessing tradeoffs and enjoys learning about technology in a variety of business contexts. You naturally  take ownership, can navigate unfamiliar settings, and enjoy both building and managing ops. You can excel at both 10,000 feet as well as in the weeds of complex problems.

Responsibilities:

  • Design and implement data-centric special projects, examples include mapping potential risks in our payments processes, launching dashboards to track performance of field staff and revenue growth.
  • Provide technology and data support for innovative field programs targeting new vulnerable populations (e.g. refugees, malnourished families etc.)
  • Run, improve, and in some cases build  the data platforms that we use for analytics, recipient management, revenue management etc.
  • Manage and run a regular technology release cycle that keeps our technology stack responsive to field needs
  • Run a monthly payment process that ensures our recipients are paid accurately and on time

What we’re looking for:

We're open to looking at candidates with a range of skill-sets and background, e.g., (1) at least 2 years of professional experience in management consulting/ finance/ data analytics/ program management/ product management (2) minor in computer science/engineering OR professional experience with development [strongly typed languages a plus] and exposure to standard technical concepts including security design, build systems, and cloud services (3) expertise in data visualization (i.e. facilitating effective storytelling via data to a range of audiences). If you fall into any of these buckets and are interested in the role, we welcome your application. Regardless of professional background, we are looking for people with:

  • Strong analytical skills--able to leverage tools to extract and analyze data to make operational decisions
  • Significant interest in technology, systems design and building
  • Experience in managing timelines,  stakeholders, and end to end implementations
  • Exceptional alignment with GD values (outlined below) 

GD values:

Recipients first.

We prioritize recipient preferences over those of donors or ourselves.

We do not impose our preferences, or judgments, on the beneficiaries; instead we respect and empower them to make their own choices, elevating their voices in the global aid debate. This value is core to GiveDirectly’s identity as the first organization exclusively devoted to putting the poor in control of how aid money is spent. It comes at a potential cost, as it means that neither we nor donors get to set priorities (and we may even lose some “efficiency” in providing this option).

Team next.

We do what’s best for organizational - not individual - success.

This is a team sport, where we will succeed (or fail) together. The best players are not those with the best individual statistics, but those with biggest impact on our overall performance. We avoid territoriality, self-promotion, and I’m above this attitudes.

Be proactively candid.

Wsay what we believe, and are honest in sharing information.

Having confidence that other people are telling us what they truly believe, without gloss or omission, is critical to effective communication and to our ability to learn and grow from feedback. We owe it to each other - and our donors - to instill this confidence even though giving and receiving information candidly are unusual in both professional and social life, and can be very uncomfortable.

Create positive energy  

We strive to be a source - not drain - of energy for our colleagues.

Our work is hard, practically and emotionally, and we cannot overemphasize the importance of maintaining a positive attitude, enjoying the company of our colleagues, and not taking ourselves too seriously.  In doing so, we aspire to generate energy and excitement amongst our colleagues in pursuing our mission. This should not preclude candor, and we aspire to achieve both.

Think rigorously; act quickly.

We are intellectually rigorous with a drive towards action - not debate.

We reason from first principles, grounding our decisions in objective claims about the world, rather than hard-to-disprove assertions or hierarchy. We aim to brainstorm inclusively and respectfully, but critically self-vet ideas we put forward, so as to ensure productive and prudent decision making. Demanding this level of rigor forces us to think harder about decisions and our assumptions than we otherwise might. This is a real cost. It can be taken too far: it is possible to overthink decisions, and we avoid debate for the sake of debate.  We are not here to philosophize or ensure consensus. We decide and act quickly, avoiding getting bogged down in debates.

Accept reality. Propose solutions.

We do not dwell on problems. We work actively to create solutions.

There will always be an endless list of things to improve. We focus on the things that can be changed; find the most important of those things, and propose actionable answers. We do not allow “problems” to weigh us down and be a source of negativity.  We are forward looking, which we believe not only leads to better team outcomes, but also creates a more enjoyable, energizing environment for all.

Be productively ambitious.

We take the risks to pursue industry-changing success, not incremental progress.

We seek step-change improvements at all levels, and are willing to make big-bets; we do not accept complacency nor do we simply optimize existing processes. In doing so, we allow ourselves to dream big with a belief that perceived constraints are merely opportunities for creativity. Such ambition not only requires hard work (i.e., this is not a 9-5 job), but also a willingness to accept and learn from temporary setbacks and failures.  In accepting these failures, we’re conscious to not point fingers, nor obsess over “mistakes” made.

Know yourself and grow.

We recognize and accept our imperfections with a focus on growth.

We are an organization of exceptional people and trust in each other’s abilities, yet we recognize that none of us is perfect. We strive to maintain an accurate understanding of our individual and institutional strengths and weaknesses, in order to position ourselves to maximize our chances of success. At the same time, we seek personal growth for ourselves and our teammates. Feedback is given with a spirit of helpfulness; and sought out with a desire to learn.